Resources: Blogs

Tripping Out

Blogs
|

FWO investigation finds Uber drivers not employees

Since it arrived in Australia, Uber has been under fire for its disruption of the transport industry and its complicated relationship with its drivers.

Since it arrived in Australia, Uber has been under fire for its disruption of the transport industry and its complicated relationship with its drivers.

At present, Uber is facing a class action law suit from taxi and hire car drivers in Australia, as well as an enquiry into the working conditions of on-demand workers by the Victorian Government. Globally, drivers have protested seeking fairness in pay and better safety conditions.

Of all the issues faced by Uber, one of the most persistent has been the employment status of its drivers – are they Uber employees or independent contractors working for themselves?

The issue has been the subject of debate both internationally and here in Australia.

In the Fair Work Commission (FWC), several Uber drivers have brought unfair dismissal applications alleging that they were employees of Uber and were unfairly dismissed when their access to the driver app (through which they can accept driving jobs) was switched off.

The FWC has found that those Uber drivers were not employees able to access the unfair dismissal jurisdiction.

Despite these findings, commentary about the status of Uber drivers continued with ongoing calls for the office of the Fair Work Ombudsman (FWO) to intervene. This resulted in the FWO conducting an investigation into Uber’s arrangements with its drivers.

That investigation was recently concluded with the FWO finding that the relationship between Uber and drivers was not an employment relationship.

The FWO released a statement confirming the outcome of its investigation and advising that it had examined a wide range of evidence, including driver contracts, log on/off records, as well as interviews with drivers and Uber Australia, ABN documents, payment statements, banking records and pricing schedules.

Fair Work Ombudsman Sandra Parker said that key to any employment relationship is the obligation to perform work and that this obligation was absent in Uber’s arrangements with drivers. Ms Parker said drivers are not required to perform work at a particular time but rather, they have control over whether, when and for how long they work on any given day or week.

As a consequence of its findings, the FWO has announced that it will not take compliance action in relation to Uber’s arrangements with its drivers.

This finding will likely put to rest the calls for the FWO to intervene in Uber’s dealings with drivers but the FWO has noted that its findings relate specifically to Uber and not to the gig-economy more generally.

The FWO confirmed that it will continue to assess allegations of non-compliance with workplace laws in the gig-economy on a case-by-case basis.

Information provided in this blog is not legal advice and should not be relied upon as such. Workplace Law does not accept liability for any loss or damage arising from reliance on the content of this blog, or from links on this website to any external website. Where applicable, liability is limited by a scheme approved under Professional Standards Legislation.

Similar articles

FWC finds employer’s assumptions about employee’s capacity rendered dismissal unfair

You need to chill out

If an employer is questioning the capacity of an ill or injured worker’s ability to fulfil the inherent requirements of their position, they may consider testing the legitimacy of an employee’s prognoses and medical advice. In these circumstances, the employer should be aware of their obligations to the employee and the potential consequences of failing to satisfy them.

Read more...

FWC finds summary dismissal not warranted despite employee’s misconduct

A not-so serious problem

In the recent unfair dismissal decision of Carmody v Bureau Veritas Minerals Pty Ltd [2025] FWC 259, the FWC has clarified what will (or will not) constitute ‘serious misconduct’ warranting summary dismissal in the context of managing employee performance.

Read more...

FWC finds that employer dismissed employee who refused to sign new employment contract

Blank space

In its simplest form, an employment contract is a legally enforceable document between two parties where there is an offer and acceptance to be bound by its terms and conditions. Where an employment contract has been signed, it cannot be unilaterally changed by one of the parties – there must be agreement by both parties.

Read more...

FWC finds employer’s assumptions about employee’s capacity rendered dismissal unfair

You need to chill out

If an employer is questioning the capacity of an ill or injured worker’s ability to fulfil the inherent requirements of their position, they may consider testing the legitimacy of an employee’s prognoses and medical advice. In these circumstances, the employer should be aware of their obligations to the employee and the potential consequences of failing to satisfy them.

Read more...

FWC finds dismissal harsh and unreasonable given employer’s communication blunder of policy changes

Sliding into your DM’s

It is best practice for employers to ensure that their policies and procedures are properly communicated and understood by employees, especially in circumstances where the policy relates to important topics such as the health and safety of employees.

Read more...

Poor redundancy process results in successful workers compensation claim

Coffee catastrophe

There are a number of legal obligations and risks that an employer must consider when implementing any form of disciplinary or dismissal process. These are not limited to claims made under the Fair Work Act 2009 (Cth) but can also include the risk of claims made under anti-discrimination or workers compensation legislation.

Read more...

Let's talk

please contact our directors to discuss how ouR expertise can help your business.

We're here to help

Contact Us
Let Workplace Law become your partner in workplace law and sports law.

Sign up to receive the latest industry updates with commentary from the Workplace Law team direct to your inbox.

Subscribe

* indicates required